Medical Receptionist – Private Clinic

Über das Unternehmen

Privatklinik Linz is a leading private healthcare institution in Upper Austria, renowned for its commitment to patient-centered care, advanced medical technology, and a compassionate, professional environment. We pride ourselves on providing exceptional service and fostering a supportive atmosphere for both our patients and our dedicated staff.

Stellenbeschreibung

We are seeking a highly organized, empathetic, and professional Medical Receptionist to join our team at Privatklinik Linz. This vital role is the first point of contact for our patients, requiring excellent communication skills, a calm demeanor, and a strong commitment to administrative excellence. You will be responsible for managing patient flow, scheduling appointments, handling inquiries, and ensuring the smooth operation of our front desk.

Hauptverantwortlichkeiten

• Greet and welcome patients and visitors in a friendly and professional manner.
• Manage patient check-ins and check-outs efficiently, verifying personal and insurance information.
• Schedule and confirm patient appointments, ensuring optimal clinic flow.
• Answer phone calls, respond to emails, and address patient inquiries with accuracy and empathy.
• Maintain patient records, ensuring all data is accurate, up-to-date, and confidential.
• Process payments, handle billing inquiries, and manage daily financial reconciliation.
• Assist with administrative tasks such as filing, scanning, and preparing correspondence.
• Maintain the cleanliness and organization of the reception area.
• Collaborate with medical staff to ensure seamless patient care and operational efficiency.

Erforderliche Fähigkeiten

• Proven experience as a Medical Receptionist or in a similar administrative role within a healthcare setting (minimum 12 months).
• Excellent verbal and written communication skills in German and English.
• Proficiency in medical office software (e.g., patient management systems, EMR) and Microsoft Office Suite.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to handle sensitive information with discretion and maintain patient confidentiality.
• Exceptional customer service skills and a compassionate approach to patient interaction.

Bevorzugte Qualifikationen

• Completion of a relevant vocational training program (e.g., Medical Administrative Assistant).
• Knowledge of medical terminology and common medical procedures.
• Experience with insurance verification and billing procedures specific to the Austrian healthcare system.
• Ability to speak additional languages.

Vorteile & Zusatzleistungen

• Competitive salary and comprehensive benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional development and continuous learning.
• Access to state-of-the-art medical facilities.
• Employee wellness programs and discounts.
• Convenient location with good public transport links.

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